Session feedback & alliance check
Solicit the patient’s view of the session and of the alliance, so that drift and rupture are caught early.
How this document is used well
Feedback-informed treatment — collecting brief session-by-session ratings and acting on them — improves outcomes and reduces dropout and deterioration in randomised trials. The effect comes chiefly from catching non-responders and alliance strain that clinicians would otherwise miss: therapists identify only a minority of deteriorating cases without data.
Getting real answers
- 1Ask for the negative explicitly: "what was off today, or what did I miss?" — a neutral invitation reliably produces a polite 10.
- 2Respond visibly to what you are told, in the next session. Feedback that changes nothing stops being given.
- 3Treat a small drop as significant. Patients under-report dissatisfaction to the person they are dissatisfied with.
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6 required fields outstanding: I felt heard and understood today; We worked on what I wanted to work on; The way we are working suits me …